“Failed to get referrals. Server error is: N/A (Code 0x80041654, Session not established)” error when opening an object in SmartConsole

Attempt to open any object in SmartConsole fails with

“Failed to get referrals.

Server error is: N/A (Code 0x80041654, Session not established)

Access the Management Server CLI via ssh. Run cpstop command.

Create a backup directory

# mkdir -v /var/log/GUI_cache_BKP


Move the GUI cache to this directory to clean it up

# mv $FWDIR/conf/applications.C* /var/log/GUI_cache_BKP


Run the cpstart command.

Wait all the services are up and then Log in to the SmartConsole.